Nicehealth shipping policy

Shipping & Delivery Policy | NiceHealth.in

Last Updated: October 2025

Welcome to NiceHealth.in, your trusted destination for online doctor consultations, physiotherapy sessions, and health & wellness services.
This Shipping & Delivery Policy explains how we manage and deliver both digital healthcare services and physical products to ensure a smooth, transparent, and secure experience for our patients and customers.

📦 1. Scope of Services

NiceHealth offers:

• 🩺 Online and in-clinic doctor consultations

• 💊 Digital prescriptions and health reports

• 🧴 Health and wellness products (where applicable)

Delivery times vary depending on the service or product purchased.

💻 2. Digital Services Delivery

For online consultations, reports, and prescriptions:

• Appointment confirmation and meeting links are sent instantly via email or SMS after successful payment.

• Doctors or physiotherapists issue digital prescriptions or reports within 24 hours after the consultation.

• If a delay occurs due to technical issues or doctor unavailability, our team will inform you promptly and offer rescheduling or a full refund.

🚚 3. Physical Product Delivery (If Applicable)

If you purchase health or wellness products through NiceHealth.in:

• Orders are processed within 1–2 business days of successful payment.

• Standard delivery time is 3–7 business days, depending on your location.

• Once shipped, you’ll receive an email or SMS with tracking details.

Please ensure your address and contact details are accurate at checkout to avoid delivery issues.

🕒 4. Delivery Delays

We strive for timely deliveries. However, some delays may occur due to:

• Doctor rescheduling or system maintenance

• Courier delays or logistic challenges

• Public holidays or unforeseen events

In such cases, we’ll notify you immediately and take steps to minimize inconvenience.

🚫 5. Failed Deliveries

For physical products:
If delivery fails due to an incorrect address or unavailability of the recipient, our courier partner will attempt redelivery. Additional charges may apply for re-shipment.

For online services:
Missed or unattended consultations are not refundable unless canceled at least 12 hours before the appointment time.

🛡️ 6. Secure & Verified Delivery

We use trusted delivery partners and secure digital channels to ensure your products and medical data are protected.
All personal information is handled in accordance with our Privacy Policy.

📧 7. Contact Us

If you have any questions regarding shipping or delivery, please contact:

📩 Email: info@nicehealth.in
🌐 Website: https://nicehealth.in

🔍 SEO Information

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